Drivers of Employee Engagement among Generation Z: The Role of Servant Leadership, Creative Self-Efficacy, Learning Climate, and Organizational Trust

Authors

  • Muhammad Alex Davidson Universitas Hayam Wuruk Perbanas Surabaya Author
  • Emma Yulianti Universitas Hayam Wuruk Perbanas, Surabaya Author
    Competing Interests

    Management

DOI:

https://doi.org/10.37638/bima.7.1.641-652

Keywords:

Servant Leadership, Creative Self-Efficacy, Learning Climate, Organizational Trust, Employee Engagement

Abstract

Purpose: This study examines the effect of servant leadership, creative self-efficacy, learning climate, and organizational trust on employee engagement among Generation Z employees in East Java. Methodology: A quantitative approach was employed using questionnaire data collected from Generation Z employees in various organizations in East Java and analyzed using statistical techniques. Results: The results show that servant leadership, creative self-efficacy, learning climate, and organizational trust have a significant positive effect on employee engagement.  Findings: The findings indicate that for Generation Z employees, engagement is driven less by traditional control mechanisms and more by developmental leadership, psychological safety to express creativity, and a trustworthy organizational environment. Novelty: The novelty of this study lies in its integrated multi-level model that simultaneously examines leadership, individual psychological resources, and organizational context in explaining employee engagement among Indonesian Generation Z workers. Originality: The originality of this research is reflected in its specific focus on Generation Z employees in East Java, a context that has received limited attention in previous studies. Conclusion: Strengthening servant leadership, developing creative self-efficacy, fostering a positive learning climate, and enhancing organizational trust are essential to improve employee engagement. Type of Paper: Empirical Research Paper.

References

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Published

2026-06-30

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Section

Reasearch Paper

How to Cite

Drivers of Employee Engagement among Generation Z: The Role of Servant Leadership, Creative Self-Efficacy, Learning Climate, and Organizational Trust. (2026). BIMA Journal (Business, Management, & Accounting Journal), 7(1), 641-652. https://doi.org/10.37638/bima.7.1.641-652