Analysis of Staffing Calculation Using the Workload Indicators of Staffing Need (WISN) Method in the Washing Unit of SPPG Wonosari
DOI:
https://doi.org/10.37638/bima.7.1.197-206Keywords:
WISN, analisis beban kerja, staf kebutuhan, SPPG Wonosari, sumber daya manusiaAbstract
Purpose: This study aims to objectively analyse staffing requirements in the dishwashing unit of SPPG Wonosari using the Workload Indicators of Staffing Need (WISN) method based on actual workload conditions. Methodology: A case study design integrating quantitative WISN analysis was employed, with data collected through direct observation of work activities and in-depth interviews with dishwashing personnel and the kitchen supervisor. Results: The results show that the effective available working time was 2,144 hours or 128,640 minutes per worker per year. Based on the WISN calculation, the ideal staffing requirement was 18 workers, while only 16 were currently available, resulting in a WISN ratio of 0.9. Findings: This ratio indicates an understaffing condition that increases individual workload and may reduce operational efficiency and service quality. Novelty & Originality: This study provides empirical evidence on the application of the WISN method in a non-healthcare operational setting, specifically in a food service unit, which has received limited attention in prior research. Its originality emerges from the adaptation of a workforce planning tool traditionally used in healthcare to the context of institutional food service operations. Conclusions: The study concludes that the dishwashing unit at SPPG Wonosari requires additional staff to achieve optimal workload balance and maintain service quality. These findings offer practical insights for workforce planning in similar operational environments. Type of Paper: This paper is an empirical research paper.
References
Abdurrahman, S., & Izzuddin, H. (2025). Pemerintah akan Bangun Dapur Umum Makan Bergizi Gratis di 154 Kawasan Transmigrasi. Tempo. https://www.tempo.co/ekonomi/pemerintah-akan-bangun-dapur-umum-makan-bergizi-gratis-di-154-kawasan-transmigrasi-1219858
Agustini, TT, Muharni, S., & Dwiputri, YM (2023). Analisis Kebutuhan Tenaga Kerja Berdasarkan Metode Workload Indicators Staffing Need (Wisn) Di Depo Farmasi Rawat Jalan Rsud Arifin Achmad Provinsi Riau. Jurnal Penelitian Dan Pengkajian Ilmiah Eksakta, 2(1), 110–115. https://doi.org/10.47233/jppie.v2i1.797 DOI: https://doi.org/10.47233/jppie.v2i1.797
Arifin, H. (2020). Penerapan Metode Analisis Beban Kerja untuk Meningkat Produktivitas di Bagian Case Assy Up di PT. Yamaha Indonesia. Teknoin, 26(2), 83–95. https://doi.org/10.20885/teknoin.vol26.iss2.art1 DOI: https://doi.org/10.20885/teknoin.vol26.iss2.art1
Harsono, E. (2025). Program Makan Bergizi Gratis di Satu Pendidikan Dimulai, Mendikdasmen dan Wamen Pantau Pelaksanaan. Paudpedia. https://paudpedia.kemendikdasmen.go.id/kabar-paud/berita/program-makan-bergizi-gratis-di-satuan-pendidikan-dimulai-mendikdasmen-dan-wamen-pantau-pelaksanaan?do=MjIzMS1mYWZjMDk4OA&ix=MTEtYmJkNjQ3YzA
Hermanto, & Widiyarini. (2020). Analisis Beban Kerja Dengan Metode Workload Analysis (WLA) Dalam Menentuan Jumlah Tenaga Kerja Optimal Di PT INDOJT. Performa: Media Ilmu Teknik Industri, 19(2), 247–256. https://doi.org/10.20961/performa.19.2.46467 DOI: https://doi.org/10.20961/performa.19.2.46467
Horeca, C. (2025). Panduan Lengkap Mendirikan Dapur Makan Bergizi Gratis. https://crownhoreca.com/panduan-dapur-makan-bergizi-gratis/
Jocom, PA, Massie, RGA, & Porotu'o, JP (2017). Kebutuhan riil tenaga pemasak di Instalasi Gizi dengan menggunakanmetode workload indicators of staffing need (WISN) di RSU Pancar Kasih GMIM Manado. Jurnal Biomedik (Jbm), 9(1), 58–66. https://doi.org/10.35790/jbm.9.1.2017.15386 DOI: https://doi.org/10.35790/jbm.9.1.2017.15386
KEPUTUSAN MENTERI KESEHATAN REPUBLIK INDONESIA NOMOR: 81/MENKES/SK/I/2004 TENTANG PEDOMAN PENYUSUNAN PERENCANAAN SUMBER DAYA MANUSIA KESEHATAN DI TINGKAT PROPINSI, KABUPATEN/KOTA SERTA RUMAH SAKIT, PUB. L.tidak. NOMOR: 81/MENKES/SK/I/2004 (2004). https://www.academia.edu/33430223/Kepmenkes_No_81_Th_2004_ttg_pedoman_penyusunan_perencanaan_SDM_Kesehatan
Mahawati, E., Yuniwati, I., Ferinia, R., Rahayu, PP, Fani, T., Sari, AP., Setijaningsih, RA., Fitriyatinur, Q., Sesilia, AP., Mayasari, I., Dewi, IK., & Bahri, S. (2021). Analisis Beban kerja dan Produktivitas Kerja. Dalam Sejarah Perjalanan ke Yerusalem karya Albert dari Aachen. https://doi.org/10.4324/9781315233215-10 DOI: https://doi.org/10.4324/9781315233215-10
Merlinda, AA., & Yusmar Yusuf. (2025). Analisis Program Makan Gratis Prabowo Subianto Terhadap Strategi Peningkatan Motivasi Belajar Siswa di Sekolah Tinjauan dari Perspektif Sosiologi Pendidikan. Ranah Research: Journal of Multidisciplinary Research and Development, 7(2), 1364–1373. https://doi.org/10.38035/rrj.v7i2.1360 DOI: https://doi.org/10.38035/rrj.v7i2.1360
Permatasari, ED, & Pudjirahardjo, WJ (2015). KELEMAHAN WORKLOAD INDICATORS OF STAFFING NEEDSEBAGAI METODE PERHITUNGANJUMLAH KEBUTUHAN TENAGA KESEHATAN DI PUSKESMAS. Jurnal Administrasi Kesehatan Indonesia, 16(2), 39–55. DOI: https://doi.org/10.20473/jaki.v3i1.2015.89-98
Presiden Republik Indonesia. (2024). Peraturan Presiden Republik Indonesia Nomor 83 Tahun 2024 tentang Badan Gizi Nasional. 211799, 1.
Ratnawati, I., & Fayasari, A. (2023). ANALISIS BEBAN KERJA PRAMUMASAK DAN PRAMUSAJI DI INSTALASI GIZI RSUD KARAWANG DENGAN METODE WORKLOAD INDICATOR STAFFING NEED TAHUN 2022. Jurnal Pangan Kesehatan Dan Gizi Universitas Binawan, 3(2), 11–22. https://doi.org/10.54771/jakagi.v3i2.770 DOI: https://doi.org/10.54771/jakagi.v3i2.770
Susilawati, Y., Komariah, M., & Somantri, I. (2023). Beban Kerja Perawat Pelaksana Berdasarkan Metode Workload Indicator Staff Need (WISN). Journal of Telenursing (JOTING), 5(1), 20–31. https://doi.org/10.31539/joting.v5i1.5174 DOI: https://doi.org/10.31539/joting.v5i1.5174
Valderas, J.M., Prasopa-Plaizier, N., Santana, M.J., Ricci-Cabello, I., Wensing, M., Kaitiritimba, R., Curiel, E.V., & Murphy, M. (2016). Keterlibatan Pasien: Seri Teknik Perawatan Primer yang Lebih Aman. https://doi.org/10.1016/S0378-6080(10)32050-2 DOI: https://doi.org/10.1016/S0378-6080(10)32050-2
Wahyuningtyas, AD, Pangestu, RMT, Hariono, RP, Falah, F., Prawiryanto, OM, & Sutha, DW (2024). Analisis Kebutuhan Tenaga Kerja Berdasarkan Beban Kerja Dengan Metode Workload Indicator Of Staffing Need (WISN) Unit Rekam Medis Di Puskesmas “X.” MEJORA Medical Journal Awatara, 2(1), 25–31. https://doi.org/10.61434/mejora.v2i1.142 DOI: https://doi.org/10.61434/mejora.v2i1.142
SIAPA. (2023). Indikator Beban Kerja Kebutuhan Kepegawaian. Dalam Organisasi Kesehatan Dunia.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Rafly Fadel Muhammad, M. Trihudiyatmanto, Bahtiar Efendi (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
An author who publishes in the BIMA JOURNAL: Business, Management, and Accounting Journal agrees to the following terms:
Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
Submission of a manuscript implies that the submitted work has not been published before (except as part of a thesis or report, or abstract); that it is not under consideration for publication elsewhere; that its publication has been approved by all co-authors. If and when the manuscript is accepted for publication, the author(s) still hold the copyright and retain publishing rights without restrictions. For the new invention, authors are suggested to manage its patent before published. The license type is CC-BY-SA 4.0.
BIMA JOURNAL: Business, Management and Accounting is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
You are free to:
Share — copy and redistribute the material in any medium or format
Adapt — remix, transform, and build upon the material
for any purpose, even commercially.
The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
- You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation.
- No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.
How to Cite
