THE EFFECT OF BRAND IMAGE AND MIX MARKETING ON CUSTOMER LOYALITY IN PT. SUNGAI BUDI GROUP BENGKULU
DOI:
https://doi.org/10.37638/bima.1.1.1-9Abstract
Target of this research is to know Influence of Brand Image to Customer Loyality at PT. Sungai Budi Group Bengkulu (Case Study Customer Of Cooking Oil of Rose Brand) and to know Influence of Marketing Mix to Customer Loyality at PT. Sungai Budi Group Bengkulu (Case Study Customer of Cooking Oil of Rose Brand) and also To know Influence of Brand Image and of Marketing Mix by together to Customer Loyality at PT. Sungai Budi Group Bengkulu (Case Study Customer of Cooking Oil of Rose Brand). Method Analysis the used is Test validity, Test Reliabilitas, Simple Linear Regression, Coefficient of Determination, Test F and Test of t.References
Andri, Nora. 2016. Hubungan Iklan Dan Citra Merek Terhadap Preferensi Konsumen Memilih Handphone Samsung pada PT. Erafone Artha Retailindo Bengkulu. Skripsi Program
Studi Manajemen Universitas Dehasen Bengkulu.
Buchari, Alma. 2013. Manajemen Pemasaran dan Pemasaran Jasa. Bandung :
Ferrinadewi. 2010. Merek dan Psikologi Konsumen. Yogyakarta : Graha Ilmu Griffin. Jill. 2010. Customer Loyalty. Jakarta : Erlangga
Ginting, Hartimbul. 2011. Manajemen Pemasaran. Bandung : CV. Yrama Widya
Ismanto, Setyobudi dan Daryanto. 2014. Konsumen dan Pelayanan Prima. Yogyakarta : Gava Media Sekaran, Uma. 2012. ResearchMethods For Business (Metode Penelitian Untuk Bisnis). Jakarta : Salemba Empat
Kasmir. 2009. Bank dan Lembaga Keuangan lain. Jakarta : PT Raja Grafindo
Kotler, Philip dan Keller Kevin Lane. 2013. Dasar-Dasar Pemasaran. Alih Bahasa Benjamin Moelan. PT. Indeks:Jakarta
Kotler, Philip dan Armstrong, Gary. 2012. Principle Marketing. Jakarta : Erlangga
Mowen, John dan Michael Minor. 2010. Perilaku Konsumen. Jakarta : Erlangga
Oliver. 2012. Customer Behavior, Jakarta : Pustaka Sinar Harapan
Vellas, Francois dan Lionel Bacherel, Pemasaran Pariwisata Internasional, Sebuah Pendekatan Strategis. Jakarta : Yayasan Obor Indonesia anggota IKAPI DKI
Sugiyono. 2014. Metode Penelitian Bisnis. Bandung : Alfabeta
Singarimbun, Masri dan Sofian Effendi. 2009. Metode Penelitian Survey. Jakarta : LP3ES
Stanton, William J. 2010. Dasar-Dasar Pemasaran Manajemen. Yogyakarta : Danang Sunyoto
Swastha, Basu. 2011. Manajemen Pemasaran. Yogyakarta : Liberty
Thamrin, Abdullah dan Tantri Francis. 2012. Manajemen Pemasaran. Jakarta : Raja Grafindo Persada
Tjiptono, Fandy. 2013. Pemasaran strategik. Yogyakarta : Andi Offset.
Wijaya, Tony. 2011. Manajemen Kualitas Jasa. Yogyakarta : Andi Offset
Downloads
Additional Files
Published
Issue
Section
License
An author who publishes in the BIMA JOURNAL: Business, Management, and Accounting Journal agrees to the following terms:
Author retains the copyright and grants the journal the right of first publication of the work simultaneously licensed under the Creative Commons Attribution-ShareAlike 4.0 License that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal
Submission of a manuscript implies that the submitted work has not been published before (except as part of a thesis or report, or abstract); that it is not under consideration for publication elsewhere; that its publication has been approved by all co-authors. If and when the manuscript is accepted for publication, the author(s) still hold the copyright and retain publishing rights without restrictions. For the new invention, authors are suggested to manage its patent before published. The license type is CC-BY-SA 4.0.
BIMA JOURNAL: Business, Management and Accounting is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
You are free to:
Share — copy and redistribute the material in any medium or format
Adapt — remix, transform, and build upon the material
for any purpose, even commercially.
The licensor cannot revoke these freedoms as long as you follow the license terms.
Under the following terms:
Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
ShareAlike — If you remix, transform, or build upon the material, you must distribute your contributions under the same license as the original.
- No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
Notices:
- You do not have to comply with the license for elements of the material in the public domain or where your use is permitted by an applicable exception or limitation.
- No warranties are given. The license may not give you all of the permissions necessary for your intended use. For example, other rights such as publicity, privacy, or moral rights may limit how you use the material.


















