Analysis of factors that influence the level of customer satisfaction at PT. Trakindo Utama Palembang. BIMA Journal (Business, Management, & Accounting Journal), [S. l.], v. 4, n. 2, p. 223–236, 2024. DOI: 10.37638/bima.4.2.223-236. Disponível em: https://journal.pdmbengkulu.org/index.php/bima/article/view/1012. Acesso em: 21 jul. 2026.