Analysis of Perceived Quality, Customer Satisfaction, and Customer Experience in Customer Loyalty at the Astra Daihatsu Surabaya workshop. BIMA Journal (Business, Management, & Accounting Journal), [S. l.], v. 7, n. 1, p. 473–490, 2026. DOI: 10.37638/bima.7.1.473-490. Disponível em: https://journal.pdmbengkulu.org/index.php/bima/article/view/1982. Acesso em: 21 jul. 2026.