Model Integrasi Servqual and Quality Function Deployment untuk Penilaian Kualitas Pelayanan: A Case Study Industri Garment. SINTA Journal (Science, Technology, and Agricultural), [S. l.], v. 3, n. 2, p. 97–110, 2022. DOI: 10.37638/sinta.3.2.97-110. Disponível em: http://journal.pdmbengkulu.org/index.php/sinta/article/view/638. Acesso em: 23 jul. 2026.