[1]
2022. Model Integrasi Servqual and Quality Function Deployment untuk Penilaian Kualitas Pelayanan: A Case Study Industri Garment. SINTA Journal (Science, Technology, and Agricultural). 3, 2 (Dec. 2022), 97–110. DOI:https://doi.org/10.37638/sinta.3.2.97-110.