EFEKTIVITAS PELAYANAN PERIZINAN TERHADAP KINERJA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA BENGKULU

Henny Aprianty(1Mail), Alia Arifah(2), Alexsander Alexsander(3),
(1) Department of Public Administration, Fisipol, Universitas Universitas Prof. Dr. Hazairin, SH Bengkulu, Indonesia
(2) Department of Public Administration, Fisipol, Universitas Universitas Prof. Dr. Hazairin, SH Bengkulu, Indonesia
(3) Department of Public Administration, Fisipol, Universitas Universitas Prof. Dr. Hazairin, SH Bengkulu, Indonesia

Mail Corresponding Author
Copyright (c) 2023 Henny Aprianty

DOI : https://doi.org/10.37638/sengkuni.4.2.267 - 278
URN (PDF): http://pdmbengkulu.id/urn:nbn:de:0007-sengkuni.v4i2.739.g6978

Full Text:  

Abstract


The aim of this research is to find out the effectiveness of licensing services on the performance of the Bengkulu City Investment and One Stop Licensing Service. The population used in this study is the licensing applicant from the Bengkulu City Investment and One-Stop Service Office. The sampling technique uses descriptive qualitative based on predetermined criteria. Data collection techniques in this case are observation, documentation and questionnaires. The results of this study conclude that the effectiveness of licensing services on performance at the Bengkulu City Investment and One Stop Service Service is that the Effectiveness of Licensing Services at the Bengkulu City Investment and One Stop Service Service is still less than 82% or accept H0.


Keywords


Effectiveness, Service, Licensing

References


Creswell, J. W. (2019). Research Design : Pendekatan Metode Kualitatif, Kuantitatif, dan Campuran. Pustaka Pelajar.

Di Perdagangan Siup. (2019). Efektivitas Pelayanan Dinas Penanaman Modal Pembuatan Surat Izin Usaha. 7(2), 675–686.

FAHLEVY, M. F. (2022). Efektivitas Pelayanan Terpadu Satu Pintu Pada Dinas PenanamanModal Dan Pelayanan Terpadu Satu Pintu (Dpmptsp) Di Kota LangsaProvinsi Aceh.

Maningkue, R. L., Sambiran, S., & Sumampow, I. (2022). Efektivitas Penerapan Standar Operasional Prosedur (SOP) Dalam Meningkatkan Kualitas Pelayanan Perijinan Pada Dinas Penanaman Modal Dan Pelayanan …. Governance, 2(1), 2022.

Mone, A. (2021). EFEKTIVITAS PELAYANAN PEMBERIAN IZIN MENDIRIKAN BANGUNAN DI KANTOR PELAYANAN PERIZINAN TERPADU SATU PINTU ( DPMPTSP ) KOTA MAKASSAR. 2.

Purnawan, H. (2020). IMPLEMENTASI KEBIJAKAN DANA DESA DI DESA MAKARTITAMA DAN DI DESA ULAK MAS KECAMATAN LAHAT KABUPATEN LAHAT. JurnalPenelitianSosialdan Politik, 9(1), 35–55.

Purnawan, H. (2021). Implementation of Central Government Policy on Priority for the Use of Village Funds in Makartitama and Ulak Mas Villages , Lahat Regency , Indonesia. 06(1), 1–9.

Purnawan, H., Noviyanto, H., & Tauran. (2022). IMPLEMENTASI PERATURAN MENTERI DALAM NEGERI NOMOR 4 TAHUN 2010 TENTANG PELAYANAN ADMINISTRASI TERPADU KECAMATAN (PATEN) DI KECAMATAN MULAK ULU KABUPATEN LAHAT. Mimbar: Jurnal Penelitian Sosial Dan Politik, 11(2), 229–237.

Rukayat, Y. (2017). Kualitas Pelayanan Publik Bidang Administrasi Kependudukan Di Kecamatan Gamping. Jurnal Ilmiah Magister Ilmu Administrasi (JIMIA), 2, 56–65. http://eprints.uny.ac.id/17523/1/SKRIPSI FULL.pdf

Savinatunazah, V. (2019). Efektivitas Pelayanan Perizinan Berbasis Online Di Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kabupaten Ciamis. Jurnal IIlmiah Ilmu Adminisitrasi Negara, 6(2), 70–77.

Triyanto, D., Purnawan, H., Saputra, B., Padang, U. N., Governance, G., Publik, P., Bengkulu, K., Governance, G., Service, P., & City, B. (2021). Penerapan Prinsip Good Governance Dalam Pelayanan Publik Di Puskesmas Betungan Kota Bengkulu Application of Good Governance Principles in Public Services At the Betungan Community Health Center , Bengkulu City. Jurnal Ilmiah Ilmu Administrasi Negara Dan Ilmu Komunikasi.


Article Metrics

Abstract Views : 9 times
PDF Downloaded : 10 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Henny Aprianty

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

SENGKUNI JOURNAL views Statistic Sengkuni Journal Stat

SENGKUNI JOURNAL: Social Science and Humanities Studies indexed by:

Find in a library with WorldCat
Secretariat Office:
Wisma PDM Bengkulu
Mail  : Jl. Kebun Veteran No 12, Kel. Nusa Indah Kec. Ratu Agung Kota Bengkulu
Telp  : 081541234500 / 081328676033
email: sengkuni@pdmbengkulu.org / sengkunijournal@gmail.com 
Copyright PDM Bengkulu
 
Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License